Before a fire engine rolls, before an ambulance arrives, before law enforcement gets on scene—it all starts with the calm, steady voice on the other end of the line.

Our telecommunicators work around the clock, often in high-stress situations, gathering critical information, providing life-saving instructions, and ensuring the right resources get where they need to go—quickly and safely. They are ... (Full Story & Photos)

Medical Emergency: 27
Outside/Brush Fire, Illegal Burning or Smoke investigation: 11
Fire Alarm: 3
Motor Vehicle Collision: 3
Structure Fire: 2
Structure Fire (Mutual Aid): 1... (Full Story & Photos)

Upon arrival, crews encountered light smoke inside the residence. During their investigation, firefighters identified a tripped breaker in the electrical panel along with a distinct odor consistent with an electrical fire originating from a bathroom area.

Crews utilized thermal imaging cameras as a non-destructive method to ensure there was no hidden fire within the walls or surrounding areas. ... (Full Story)

We love seeing folks cleaning up limbs, brush, and getting things looking good this time of year… but it also makes a big difference for us.

Fire trucks need:
• 12–14 feet of width
• 13’6” of vertical clearance
• Room to turn around

Low-hanging branches, overgrown brush, and tight driveways can slow us down—or stop us from getting to you altogether.

We don’t think about it until we need it… and ... (Full Story & Photos)

No, you still cannot burn.

The burn ban remains in effect, and at this time we do not have a timeline for when it will be lifted. This decision is made by the State, not at the local level, and we do not have the ability to override it.

If you choose to burn anyway and we have to respond, you can be held financially responsible and may face fines.

We know it’s frustrating—but conditions are still ... (Full Story & Photos)

Medical Emergency: 35
Outside/Brush Fire, Illegal Burning or Smoke investigation: 14
Fire Alarm: 3
Vehicle Fire: 1
Motor Vehicle Accident: 1... (Full Story & Photos)

The NC Forestry and Clay County Fire Marshal burn bans remain in effect.... (Full Story & Photos)

After careful evaluation, we have determined this transition can be completed at zero cost to taxpayers by simply… not washing the trucks anymore—made possible thanks to the current exceptionally generous pollen levels across Clay County, which have already begun handling the repainting process for us.

We anticipate returning to our traditional red color scheme sometime this fall, pending rain, ... (Full Story & Photos)

Let that sink in for a second.

Even with the current fire danger and the statewide burn ban in place, we’re still seeing fires start from outdoor burning. It doesn’t take much right now—dry conditions, low humidity, and a little wind can turn a small fire into a fast-moving problem in minutes.

Most of these fires are preventable.

We get it—everyone thinks their fire will be the one that stays ... (Full Story & Photos)

Calls for service Mar 22 - Mar 28: 32
Outside/Brush Fire or Illegal Burning: 10
Medical Emergency: 18
Commercial Structure Fire (Mutual Aid): 1
Carbon Monoxide Release: 1
False Alarm: 1
Canceled en Route: 1... (Full Story & Photos)